GARIO

Support

GARIO — your vehicle ownership, in one place.

Email support@gario.app and we’ll get back to you within two to three business days. For a bug, please include your device, its operating-system version, and the steps that led to it.

Quick fixes

Reminders aren’t showing up

Open your device’s notification settings for GARIO and allow notifications. GARIO only asks for permission when it has a real deadline to warn you about, so if you declined earlier you can enable it here.

The widget isn’t updating

Open GARIO once so it can refresh the widget’s data, then check again. If it’s still stale, remove the widget and add it back.

A scanned document has the wrong text

Every field is editable after a scan. Open the document and correct anything the scan misread — your edits are what GARIO keeps.

Moving to a new phone, or keeping a copy

In GARIO use Back up & export to create a backup file, save it somewhere you control, then import it on the other device. GARIO does not sync by itself (see below).

Removing your data

Delete an individual record inside the app, or uninstall GARIO to remove everything from that device. If you used the optional sign-in, you can also revoke GARIO’s access in your Apple ID or Google account settings. There is no account on our side and nothing for us to delete — see the Privacy Policy.

Frequently asked

Is my data private?

Yes. Everything you enter stays on your device. We have no servers and receive nothing. See the Privacy Policy.

Do I need an account?

No. GARIO works fully without one. The optional sign-in only labels a profile stored on your device.

Does GARIO calculate my tax or insurance amount?

No. GARIO tracks dates and shows you what is due, and in what order — for example that an inspection has to be passed before road tax can be renewed. It never computes a fee or premium amount. You enter amounts yourself.

Which countries does GARIO support?

At launch: Thailand, Singapore, Malaysia and the Philippines, with the document chains and reminders tuned to each. More countries are planned.

Does GARIO sync across my devices?

Not in this version. Use Back up & export to move your data between devices.

Is there a paid version?

Not yet. GARIO is currently free with every feature included. If that changes, it will be announced in the app and in the app store release notes.

What do I need to run GARIO?

GARIO currently runs on iPhone and iPad (iOS / iPadOS 26.5 or later). An Android version is in development.

Report a bug or request a feature

Email support@gario.app. For bugs, include: your device, its operating-system version, what you did, what you expected, and what happened. Screenshots help.